Returns & exchanges

If a piece isn't right, you can exchange it for another size or piece, or return it for a refund, within 7 days of delivery.

What can be returned

Pieces must be unworn, unwashed and unaltered, with their tags attached and in their original packaging.

How to return or exchange

To return or exchange a piece, message us on WhatsApp or Instagram with your order number (it looks like WQ1001) and tell us what you'd like to do. We'll confirm how to send the piece back.

Refunds

Once the piece reaches us and we've checked it, we refund the price of the piece by bank transfer to an account you give us. For an exchange, we send the new piece once the original has arrived.

Faulty or incorrect pieces

If something arrives damaged or isn't what you ordered, message us on WhatsApp or Instagram as soon as you can, with a photo, and we'll put it right.